Privacy policy

1. Data controller

The controller of the personal data collected through this website is ETS ARTCONCEPT, whose registered office is in Yaounde, Cameroon. Contact: contact@etsartconcept.com

2. Data collected

We only collect the following data:

• Email address — when you sign up for a free guide or the newsletter. Used to send you information about our training and products.
• Anonymised browsing data — through Google Analytics 4 (pages visited, session length, country, device). This data is anonymised and cannot be used to identify you personally.

We do not collect any banking data. Payments (Orange Money, MTN MoMo) are processed by the mobile network operators and by the provider Campay, which apply their own privacy policies.

3. Purposes of processing

• Sending the content you requested (guide, free resources)
• Communication about our Art Therapy and Livestock Farming training
• Improving the user experience on the website
• Audience analysis (anonymised Google Analytics data)

4. Cookies and trackers

This website uses Google Analytics 4 to measure its audience. Analytics cookies are set for statistical purposes only. You can refuse these cookies by using an ad blocker or your browser settings.

5. Retention period

Your email data is kept until you unsubscribe. Analytics data is kept for 14 months by Google under its default policy.

6. Your rights

Under the applicable regulations, you have the following rights over your personal data:

• Right of access to your data
• Right to rectification
• Right to erasure (right to be forgotten)
• Right to object to processing

To exercise these rights, send a request by email to contact@etsartconcept.com with the subject "Personal data request". We will handle your request within 30 days.

7. Data sharing

We do not sell or rent your personal data to third parties. Your data may be passed on to our service providers (Resend for email, Google for analytics) only to provide the service.